Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. Any customer or company may be rejected, and all orders are subject to review and acceptance by River Rock Industries Corp. herein known as River Rock Industries. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

Representations and Warranties
You represent and warrant that all of the information provided by you to River Rock Industries to complete purchases on this site is correct and current. You confirm you are legally authorized to act on behalf of the owner or company you are representing by the information you submit to us for the purposes of the use of this site. You have all necessary right, power, and authority to enter into this agreement to purchase and to perform the acts required of you hereunder, and you have complied and will continue to comply with all applicable laws, statutes, ordinances, and regulations in your performance of any acts hereunder.

Copyright and Trademark information
This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2009 River Rock Industries. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and or server and related graphics is restricted. The name of River Rock Industries or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Customer Friendly Rates for Multiple Item Shipments
We have implemented a customer friendly schedule based on the actual weight of your item and type of service you need. Please call or see our web site for a quote.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. River Rock Industries reserves the right at any time after receipt of your order to accept or decline your order for any reason. River Rock Industries reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 dollars CAD must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, River Rock Industries shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. River Rock Industries shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card or other purchase method has already been charged for the purchase and your order is cancelled, River Rock Industries shall immediately issue a credit to your credit card account or other purchase method in the amount of the charge.

Bundled Products
Bundled items are included while supplies last. Items of similar or greater value may be substituted.

Return Policy and Limited Guarantee Against Defects
Every third party product you buy from River Rock Industries is backed first by the product manufacturers warranty. River Rock Industries limited warranty against defects, may also apply. River Rock Industries 30 day limited warranty is a defective exchange policy that provides for either repair or replacement, at our sole discretion of merchandise that has been confirmed as defective by either the manufacturer or River Rock Industries. Hardware confirmed as defective by the product manufacturer or River Rock Industries will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. River Rock Industries will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 705-728-3476. Products returned for exchange must be in new condition, original packaging and packing materials and other accessories and be received within 30 days of the invoice date or approved by River Rock Industries staff. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by River Rock Industries or when the product manufactures or distributors return policies supersede ours.

Additional
All information and statements are intended for persons having the required skill and know-how and do not relieve the user from verifying the suitability of the information and statements given for a specific purpose prior to use. The information, and in particular, the recommendations relating to the application and end-use of our products, are given in good faith based on River Rock Industries and or its manufacturers current knowledge and experience of the products when properly stored, handled and applied under normal conditions, within their shelf life, but accuracy and completeness of said information is not guaranteed and are not to be construed as a warranty either expressed or implied. In practice, the differences in materials, substrates and actual site conditions are such that no warranty in respect of merchantability or of fitness for a particular purpose, nor any liability arising out of any legal relationship whatsoever, can be inferred either from this information, or from any recommendations, or from any other advice offered. Users must always refer to the most recent issue of the Technical Data Sheet and the MSDS for the product concerned, copies of which will be supplied on request or can be accessed in the internet under www.RiverRockIndustries.com/store. The proprietary rights of third parties must be observed. All orders are accepted subject to our current terms of sale and delivery.

River Rock Industries Corp. warrants its products to be manufactured free of defects and will replace or, at our option, refund the purchase price of any materials proven to be defective. Sellers and manufacturers sole responsibility shall be to replace that portion of the product of this manufacturer which proves to be defective. This limited warranty is in lieu of any other guarantee, expressed or implied, corpluding warranties of merchantability or fitness for a particular purpose. In no event will River Rock Industries Corp., its agents, or its manufacturers be liable for incidental or consequential damages nor shall liability, if any, extend beyond the purchase price of the material.