Privacy Policy for River Rock Industries Corp.

We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. These include online ordering, order status and catalogue request. This is done to protect you from unauthorized use of the information you are sending to our server.

Privacy Policy Statement
This is the privacy policy for all web sites operated by River Rock Industries Corp.
Contact Information
Our postal address is:

River Rock Industries Corp.
Attn: Privacy Policy
761 Unit D, Bayview Dr.

Barrie, Ontario

Canada, L4N-9A5

You can e-mail us or reach us by telephone at 705-728-3476.

River Rock Industries Corp. has developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.

We will never share your email address phone number or credit card information with any unrelated 3rd party except as necessary to fulfill transactions that you initiate.

If you have any questions or concerns about our Privacy Notice, please call us at 705-728-3476 or email us at sales@riverrockindustries.com 

River Rock Industries Corp. Privacy Notice

By visiting the River Rock Industries Corp. website you agree to accept the practices described in this Privacy Notice.

Changes to this Privacy Notice, Conditions of Use and Notices:
This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on July 28, 2009. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and all our Legal Notices, including the application of the laws of Canada.

Children
 River Rock Industries Corp. does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the approval of your parent or guardian to purchase products from this site.

Personal Information Collected By River Rock Industries Corp.:
River Rock Industries Corp. uses information that we collect from our visitors to personalize and improve your visit. We gather the following types of information:

Information you give us: River Rock Industries Corp. collects any information which you enter on our Web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information such as your Social Security number. In some instances, we ask you for other people?s names and email addresses for the sole purpose of fulfilling your specific request to email certain specific information as part of our ?email a friend? feature.

Automatic Information collected by us: Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Web site including the date and time. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

Orders: If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you.

Email Newsletter Subscription: If you request an email newsletter subscription, we employ a double opt-in subscription program. Upon registration, you will receive a confirmation email to the email address you gave us with a link contained within it or instructions for completing the subscription process. You will not be fully subscribed to the newsletter until you click through the link in the email we sent you or otherwise follow the instructions contained therein. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from River Rock Industries Corp.

Sharing of Information with third-parties:

Independent Contractors: We may employ other companies or individuals to provide certain services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose. Any 3rd parties who use our data will be fully bound by this privacy policy. In no event will the data being used by any unrelated third party include your email address.

Orders: We will never share any telephone number(s), e-mail addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated 3rd party. We will not share your name or postal mailing address with any marketing partners

Aggregate information: We provide aggregate information to some of our business partners. This information does not allow them to identify you individually in any way.

Credit card companies and shippers: If required, when you buy something from us we may need to send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.

Third Party Transaction-Level Data: If you visit our site from a third-party site the third-party site may be able to access select information from your individual transaction information. In order to track and credit your transaction the third-party site may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party site to our Web site. Any transactions made at our Web site while such a code is active will be reported back to the third party site. We will only report non-personal information to these sites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you and will never share your email address with any 3rd party. The presence of a 3rd party navigation bar atop our site is an indication that the third party site may be able to see your activity on our site. We suggest that you open a fresh blank browser window, then enter the url http://www.riverrockindustries.com/store to ensure privacy. 

Link to Third Party Site: Our Web site contains certain links to third party sites, such as our vendors or advertisers.  River Rock Industries Corp. is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.

PayPal Privacy Information:     When you select to use PayPal as your method of payment you should refer to the PayPal privacy policy for up to date information. A link to it is found at the bottom of the following web page at http://www.paypal.com. The only method we offer for credit card, debit card, bank account or echeck payments is PayPal. We do this because the service offers state of the art security for these types of transactions and allows fraud prevention for us as vendors. In addition, River Rock Industries Corp. does not store your credit card, debit card, bank account or echeck payment information on our server. This provides you with an increased level of security than we could normally offer.

Information about Third Parties:
 River Rock Industries Corp. maintains relationships with other websites that operate as its affiliates, however, River Rock Industries Corp. has no control over their activities. River Rock Industries Corp. will immediately cease doing business with any affiliate that abuses the terms of the affiliate agreement. This includes, but is not limited to: spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact us at 705-728-3476 or email sales@riverrockindustries.com .

Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.

Business Transfer:
In the unlikely event that River Rock Industries Corp. is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of River Rock Industries Corp. may be one of the transferred assets.

Security:
We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information, including online ordering, order status, catalogue  request and most contest forms. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favourite browser, which should have full SSL support. Please ensure the url contains https:// at the beginning or the address and that it points to the right page you want within or stores website.

Choice/Opt-Out:
Our Web site gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out emailing to sales@riverrockindustries.com .

SSL Data Encryption
Our River Rock Industries Corp.  website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. Security Guarantee If you are using a security-enabled browser (such as Microsoft Internet Explorer or Firefox), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. At River Rock Industries Corp., we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address and other critically sensitive information like your credit card number.